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Cash-In Cash-Out (CICO) in Morocco

Access Morocco's most extensive cash-in/cash-out network through ChariBaaS. Combining Chari's own proximity agents with DamaneCash, ChaabiCash, and Tashilat partner networks, the platform delivers nationwide coverage for cash deposits and withdrawals — with real-time tracking and agent performance monitoring.

What is it?

Cash-In/Cash-Out (CICO) is the physical infrastructure that bridges cash and digital finance. It enables users to deposit cash into digital wallets (cash-in) and withdraw digital funds as physical cash (cash-out) at agent locations — grocery stores, kiosks, and neighborhood shops. CICO is essential for financial inclusion in markets where cash remains dominant.

Why ChariBaaS?

ChariBaaS operates Morocco's most extensive CICO network under Bank Al-Maghrib regulation, combining proprietary agents with licensed partner networks (DamaneCash, ChaabiCash, Tashilat). The agent model is proven for cash-dominant markets across Africa and MENA. Real-time monitoring, performance tracking, and incentive mechanisms ensure consistent service quality. The network doubles as a distribution channel for value-added services — a model replicable across emerging markets.

How ChariBaaS addresses this

ChariBaaS deploys and operates the most extensive CICO network in Morocco. Agents are recruited, KYC-verified, trained on CICO operations and liquidity management, and equipped to handle deposits, withdrawals, and value-added services. The platform provides real-time monitoring, performance tracking, and incentive mechanisms. The network combines Chari's own agents with CICO points from DamaneCash, ChaabiCash, and Tashilat.

Use cases

Mobile money operators

Leverage the existing agent network to offer cash-in/cash-out for your mobile wallet users without building your own network.

Fintech & neobanks

Give your digital-only customers access to cash operations at thousands of agent locations nationwide.

Bill payment & utilities

Distribute bill payment and utility collection services through the agent network across Morocco.

Remittance providers

Enable cash pick-up for international and domestic money transfers at agent locations.

Frequently asked questions

CICO is the physical network of agent locations where users can deposit cash into digital wallets (cash-in) and withdraw digital funds as physical cash (cash-out). It bridges the gap between cash and digital financial services.

ChariBaaS operates Morocco's most extensive CICO network, combining Chari's own proximity agents (grocery stores, kiosks, shops) with partner networks from DamaneCash, ChaabiCash, and Tashilat.

Agents serve as a distribution channel for value-added services: money transfers, mobile top-ups, bill payments, digital vouchers, insurance distribution, and e-government payments.

Agents go through a two-step process: digital account opening with KYC/KYB verification, followed by training on CICO operations, liquidity management, and service quality standards.

Ready to get started?

Request a demo and discover how ChariBaaS can power your financial products in Morocco and beyond.

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